Introduction

Hotel The Saints values your privacy highly and only processes data that is necessary for our services. We do not share your data with third parties unless required by law or necessary for administrative purposes. This privacy policy describes what data we collect, how we use it, and what rights you have regarding your personal data.

Personal Data

The Saints collects personal data that is relevant to the specific needs of our hotel guests. The types of information we collect include, among others:

• Contact Information: Name, gender, address, email address, phone number.

• Payment Information: Credit card number, expiration date, and name of the cardholder.

• Guest Preferences: Room choice, lifestyle, dietary wishes, allergies, or other voluntarily provided information.

• Identification: We ask all our guests to identify themselves with a passport or identity card, so we can verify your identity in relation to your reservation.

• Location Data

• Website Usage Data

• Internet Browser and Device Type
  

We do not collect special personal data unless you voluntarily provide it in connection with your stay. Our services are not aimed at minors under the age of 16 without parental consent.

Data Collection

The Saints only requests personally identifiable information when necessary. The primary purpose of data collection is:

• To provide hospitality services, such as making a reservation, responding to information requests, or executing a product or service order.

• To process payments.

• To send newsletters and marketing communications, including personalized offers and promotions. You can unsubscribe at any time via the unsubscribe link at the bottom of our emails or by contacting us at info@thesaints.nl.

• To improve our website and services based on user statistics.

• To comply with legal obligations, such as tax filings.

Providing certain personal data is not mandatory, but it may affect the delivery of our services.

Cookies

Our website www.thesaints.nl uses cookies to personalize your online experience. Cookies are encrypted text files sent to your browser and stored on your device. This technique assigns a unique identification to your computer and helps us recognize you when you revisit our website. Additionally, we collect statistical data about the use of our website to improve our service delivery.

Our website also contains buttons to share pages via social media. We are not responsible for the data processing by these platforms.

Automated Decision-Making

The Saints makes no automated decisions that may have significant consequences for individuals.

Retention Period

Personal data is retained as long as the business relationship continues or as long as legal obligations require.

Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration. Our website and systems are equipped with administrative protocols, security procedures, and a firewall to protect your data from unauthorized access.

If you suspect that your data is not adequately protected, please contact us at info@thesaints.nl.

Sharing of Personal Data

The Saints does not sell personal data to third parties. Our sole purpose is to send communications that are relevant to you and that you wish to receive voluntarily.

However, we may be required to share personal data with third parties under national or international legislation or if we deem it necessary to defend our rights. External processors, such as payment providers and email services, operate under strict confidentiality obligations.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your data

• Correction or deletion of data

• Restriction of processing

• Data portability

• Objection to data processing

Requests can be submitted via info@thesaints.nl. For verification, we ask you to attach a copy of your identification, with your photo, MRZ, passport number, and BSN being concealed.

Changes to the Privacy Policy

The Saints reserves the right to amend this privacy policy to comply with changes in national or international legislation or to better respond to the needs of our guests. All versions of this policy contain a creation date, so you are always aware of the latest changes.